Comments on: Car Rental Scam – Car Rental Complaints

By: Bill Richardson

Bill Richardson — Wed, 14 Oct 2009 16:34:48 +0000

Do not rent a car via Do You Spain who use Record as their associated car rental company in Spain (and other European countries). They rented me two really beat up cars. The outside of both cars was badly scratched and the insides had not been cleaned all that well. The first car broke down and I had to waste an entire day of my precious holiday sorting this out. The second car’s air conditioning did not work – and in 35-40 degree heat that was not funny. The central locking also did not work – so I could never lock the car once parked up. The worst part of all of this is that they are not responding to my complaints and sorting anything out for me. So I would recommend – you spend your money elsewhere.

By: admin

admin — Mon, 08 Dec 2008 18:51:06 +0000

This happens many times. Especially with small scratches. Don’t pay. Talk to your insurance agent and/or company and tell them what have happened. If they refuse to give you previous rental agreements and car damage reports, most likely something fishy is going on.

By: Heather

Heather — Mon, 08 Dec 2008 18:31:24 +0000

I believe I am a victim of collision fraud. When returning a vehicle in the daytime, a dent was noticed in the bottom of the rear bumper of a dark blue mini van that I did not noticed at night backed up against a concrete wall. My gut is telling me they have pulled this scam before. I have requested copies of the 3 previous rental agreements and they refuse. Is there any legal way to make the rental company produce the previous rental agreements?

Thanks in advance